Kclug Digest, Vol 39, Issue 9

[Phil Thayer]

> 
> Ah yes, phone support.
> 
> "Ok, now hit 'Enter'."
> 
> "Ok"  Clack.  Clackity clackity clackity clackityclack
> 
> "Wait, what did you just do?"

I had a guy that the technician had set his password to blank.  Then
about three months later he called support and said he couldn't remember
his password.  (Apparently he had never shutdown his computer and there
was a power outage that shut it down for him.)  After trying a number of
standard passwords I told him to enter a blank password.  His response
was "Is that case sensitive?"   Uhhhhh???  Yes? No?  Just press the
"enter" key without entering anything.  It logged him in!  Scary part
was, he was an instructor at a college...