Network usage
    Jonathan Hutchins 
    hutchins at tarcanfel.org
       
    Thu Jun 12 00:43:11 CDT 2003
    
    
  
Quoting David Holland <david at gotoacs.com>: 
 
> My employer has asked me to find a utility that will monitor LAN web 
> usage.  Specifically, who is going where, when, for how long, etc. 
> Various searches on Google find internet providers that supply these 
> services but I'm looking to sell this software to my customers.  The 
> network configurations vary as well.  In some cases I'll be working with 
> Win2k as a DNS or Exchange server or no server at all and just a router 
> or PIX firewall.  I welcome any suggestions. 
 
The broadest solution would be to install a proxy server, which should come 
with some reporting utilities. 
 
It's worth noting that spying on workers is not very good for employee morale, 
but with the current unemploment situation that probably isn't a concern for 
management.  It has been shown that workers who are managed by output - what 
they actually get done, as opposed to activity - what they're actually doing 
at any given moment - are much more productive.  It has also been shown that 
users who are allowed unrestricted access to the internet from work are 
generally more productive than those who aren't.   They are able to take care 
of trivial tasks that they would otherwise have to take time away from work to 
do. 
 
In spite of the study after study though, micro-management, intrusive employee 
surveilance, and treating workers like the enemy continue to be popular among 
certain managers.   
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