RoadRunner going to hell

[Marvin GodfatherofSoul Bellamy]

My connection has been getting progressively slower over the past few 
weeks.  A while back, I counted something like 1300+ packets in one 
minute.  From my understanding, it has to do with CodeRed and subnet 
broadcasts which generate DNS queries.  Well, what *seemed* to work was 
relying on the backup DNS servers, since the primary was generating so 
much traffic.  Now, even this isn't working.  I contacted RR last night, 
the support guy was nice enough but basically told me there was nothing 
they planned on doing about it.  I even offered to track down the 
infected machines on my own dime.  No takers.  Normal web browsing is 
okay, but it's when I play CounterStrike that I notice.